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Take a look at the latest job opportunities below:

  Job Title                  Quality Manager

 

Salary                      £30-45k, dependent upon experience

 

Hours                      Monday-Thursday 9:00-5:00; Friday 9:00-4.00

 

Summary               

PROACT Medical Ltd is a fast-growing medical device company, specialising in airway management consumables and patient monitoring equipment. We are looking to employ a Quality Manager to oversee the application of the company’s quality management system, to ensure compliance with the requirements of ISO 13485 and the essential requirements of the Medical Devices Directive 93/42/EEC and Medical Device Regulations (EU) 2017/745.

Reporting directly to the Quality and Regulatory Affairs Director, the successful candidate will be responsible for the quality procedures relating to device vigilance, non-conformance, customer complaints, special inspection, and document and change control. Responsibilities shall include direct management of two other members of staff, and the generation of a bimonthly quality system reports for top management.

The position will be based at our head office in Corby, Northants, working as part of the Quality Department, with close ties to the product management, warehouse and customer service teams.

This is a new and varied position, that we are hopeful the right applicant will really be able to make their own in order to add value to the processes and procedures intended to monitor and improve the customer-focused quality management within our organisation.

 

Main Responsibilities

• Adverse Incident Reporting – Liaising with the Medicines and Healthcare Products Regulatory Agency (MHRA) and suppliers regarding any clinical incidents associated with our devices.
• Customer Complaints – Overseeing the handling of the company’s complaint log to ensure that all customer complaints have been investigated properly, that appropriate steps have been taken to satisfy the customer and ensuring escalation to full non-conformance investigation as required.
• Non-Conformance Investigation – Managing the company’s non-conformance log to ensure records are kept of any non-conformance and ensuring that systemic failures are properly investigated and followed up, with corrective actions put into place and evaluated for effectiveness.
• Auditing – Support the Quality Director in the implementation of the annual internal audit plan, and the timely completion of any identified actions. Ensure preparedness for the annual external audit by our notified body.
• Supervision of other functions within the quality department – returns, repairs, validation and calibration.
• Oversight of the wider quality management system through maintenance of the Quality Manual and five individual departmental handbooks.
• Maintenance of the company’s Environmental Management System and certification to ISO 18001.

 

Qualifications & Experience

The following requirements should be supported by strong qualifications (preferably to degree level), or relevant working experience:

• Excellent written skills, with the ability to confidently write reports, accurately summarise events and document findings.
• Strong numeracy skills, with a focus on statistical analysis.
• Good computer skills – advanced understanding of Word, Excel and Outlook is essential. Knowledge of SQL query writing an advantage.
• Ability to liaise with colleagues, suppliers, customers and regulatory bodies professionally and diplomatically.
• Proven administrative and organisational skills.
• Experience of working with quality management systems (ISO 13485 or 9001) is required, and knowledge of the current medical device regulatory framework is highly desirable.

 

Personal Qualities

• Ability to work on own initiative and lead a small team effectively.
• Keen attention to detail.
• Capacity to take on product knowledge and build relationships with suppliers, customers and colleagues.
• Willingness to adapt and respond to the varied requirements of a dynamic business.

 

Applications to be submitted with a current CV and covering letter / e-mail to: Tina Dupree, PROACT Medical, 9-13 Oakley Hay Lodge,
Great Folds Road, Corby, Northants, NN18 9AS
[email protected]

 

 

Job Title                  Marketing Administrator

 

Salary                      £18 - £25K dependent of experience

 

Hours                      Monday-Thursday 9:00-5:00; Friday 9:00-4.00

              

Summary       PROACT Medical Ltd. is a fast growing innovative and friendly Medical Equipment Company looking for a Marketing Administrator to support our Marketing Department and Product Managers in promoting our extensive range of airway management and patient monitoring medical devices.  

 

The successful candidate will be based at our head office in Corby. They must be able to demonstrate strong organisational skills and an excellent grasp of the English language, both written and oral.  They should be imaginative, creative and computer literate with a flexible approach and an ability to pick up new software.  Previous experience in marketing or medical sales would be desirable but is not essential as full on the job training will be given.

 

Main Responsibilities

 

• All employees are expected to be flexible and to assist with any reasonable request.
• Social Media – ensure all platforms are kept up to date with the latest product info & relevant news etc. YouTube, Facebook, Twitter, LinkedIn, Instagram, Google Profile.
• Videos – Create story boards + liaise with product managers to produce videos related to new products. Work closely with Videographers to produce high quality videos keeping in brand with PROACTs branding guidelines.
• Exhibitions – Book exhibitions, ensure company profile is kept up to date, order exhibition badges and food vouchers & make sure all furniture etc is ordered ready for reps to attend. This will happen for each event.
• Photography – Take photographs of products and edit them ready for social media & website and other marketing materials needed.
• SEO – manage google ads & analytics to ensure our online presence is always at its highest potential.  Think of new ways to boost companies SEO ratings and drive customers towards the website.
•  Liaise with  web developers over any ongoing / new projects to do with PROACT UK/France
• PROACT France – Assist PROACT France with all marketing needs & website queries.
• Graphics – Assist the Graphic Designer with any projects such as Posters, Brochures, Labels & Catalogues.
• Create your own infographics, web sliders & email banners for the company complying with the companies branding guidelines.
• Work alongside product managers in the generation of marketing materials (Brochures, Videos, Sales Literature.)
• Have a good understanding of Photoshop, Lightroom & InDesign to assist the Graphic Designer with graphics projects & Photography.
• Trademarks – Keep all trademarks up to date & ensure they are all being used in the correct manner such as on literature etc.
• eBay & Amazon & Google shop – check daily for orders, print orders & add to the relevant spreadsheet to calculate figures, add tracking number for customers to track. Check daily for any customer queries etc.
• Website and Webshop – Check for orders, print orders, add to spreadsheet. Get tracking numbers & send review request email to customers.

Maintain the website by adding the latest photography, brochures & videos to each product page.Make sure all home page sliders are relevant to the latest webshop offers – design them, make sure they are sized correctly & uploaded to the website.

• Support Product Management Team if required two days per week.

 

Qualifications & Experience

• Excellent computer skills – experience of Word, Excel and Outlook is essential, knowledge of Adobe Creative Suite, Dreamweaver etc. would be advantageous
• Proven administrative and organisational skills
• Excellent written and oral English skills with good numeracy with good telephone manner
• Prior knowledge of marketing techniques and would be desirable but experience is not essential

 

Personal Qualities

• Enthusiasm and common sense plus physical fitness as some lifting may be required.
• Ability to work on own initiative and as part of a team
• Keen attention to detail even under pressure
• Capacity to take on product knowledge and build relationships both with suppliers and colleagues
• Willingness to adapt and respond to the requirements of a fast-growing company

 

 

                   Applications to be submitted with a current CV and covering letter / e-mail to:

                                 Tina Dupree, PROACT Medical, 9-13 Oakley Hay Lodge,
                                   Great Folds Road, Corby, Northants, NN18 9AS
                                      [email protected]